Operations Executive

Experience: 0-6 Months | Job Location: Mumbai
  • Obtain copies of loan applicants and compile credit history, corporate financial statements, and other financial information.
  • Co-ordinate with customer care to follow up with clients for clarifying important points and provide solutions to their queries related to the process.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Process loans within specified limits, and track approval for loan applications outside those limits if required.
  • Partner with Customer Care Executives to handle customer complaints and take appropriate action to resolve them.
  • Review and update credit and loan files.
  • Submit applications to credit analysts for verification and recommendation.
  • Work within established regulations and adhere to requirements of law at all times.
  • Maintain and update the Standard Operating Procedures.
  • Capacity of handling added responsibilities related to Loan Disbursement and Payments in the medium term.
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